1 reviews | Active since May 2013
Complain
Not happy with the service I got from this bank. They failed to convert the account to an estate account. They continue debiting an account for a year. I visited the branch and called several times. They don't want to admit mistake they did. Was provided with a Ref ********** NF a month back to date nothing has been done.
Good day Cliff,
I tried contacting you on the number provided, to no avail.
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Cliff,
I tried contacting you on the number provided, to no avail.
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)