complain

I was withdrawing my ewallet money last night around 18:10 and what happened is that I didn't receive the money I processed everything and the ATM was processing normal and after that it just said out of service and after a while a slip came out saying that I withdrew my money and I didn't receive any money and I tried again and it said I should request another pin or I entered incorrect details I checked my balance it was 00 checked ewallet history the amount that I was withdrawing it didn't appear at all and I called your stupid ewallet call centre department they kept dropping the line without talking and I want my money. Make sure that you call me and reverse my money because I'm tired calling you and not get assisted this happened at sasol garage spartan Kempton Park and I still have the slips with me.