COMPLAIN

<p>Never thought I will complain ever. Disgusting service from your call centre and the branch (Brandwag Bloemfontein) I went to the bank erley December, went several times after my first visit with my query "could not help me" send me from personnel to personnel. they put me on the telephone, I thought every thing was done. Just to get n sms the next day to say Scheduled payment cannot be processed,,,,then the troubel started-------call the number as given, again from operator to operator coud not help me, I called this week 3 to 4 times A DAY no one could help, no one knowes why??????just hold the line I put you throug to the dept,,,,, time and again I was cut of, to start the long prosess over and over, so I put in a days leave from work to sort out my situasion, go to the bank, still not solved, 2 months no one in FNB can help me,,,,,,How is it possible??????? my debid order could not go throug, still no one can tell why???? and this has nothing to do with my balance at all. I am not happy at all, very very very bad service from FNB, Debit order still not throug,,,,they promised to call back after look into the matter,,,,,nobody called back,,, I spesific ask to call on my landline because I work in a Laboratory and no cell phones allowed in Lab. I still gave my landline number ********** 224/5. I am a klnt of FNB for many years,,, and I consider myself a very good customer, you can tell by watching my full profile, is that how you treat customers with good accounts?????? I'm ashamed and feel cheated on, please hope someone can help me I realy need to fix this,,,,going on 3 months now </p>