1 reviews | Active since Sept 2018
Competition ****
So once again there is a **** doing the rounds
People call you, partners of FNB regarding the competitions they have Tell you that on a spesicif date, the amount airtime or topup you purchased, with what accound and the account no, and that you have won...
So the amount you have won eg. R5000 will be paid into your bank account... the one that you did the topup from...
Then time passes and nothing is paid to you...
This is the no they are calling from +27 ********** 53
Good day Ilze,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Premier Resolution Centre who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Ilze,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Premier Resolution Centre who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)