COMPANY REGISTRATION DOCUMENTS

Last year 2015 November i started registering my company with FNB CIPC. I was advised to make a deposit of the R175.00 registration fee and i will then receive my company documents. Follow ups have been done with the Call Center and till to date i have not received any feedback from them. I received my business cheque account card and now it is overdrawn \for what i don't know"due to service fees that have gone off without my knowledge because i am under the impression that the account will only start working after FNB has sent me my company documents. I contacted the Call Center today and spoke to Marie Barnard who informed me that the reason why i haven't received my documents was due to the overdrawn amount on the business account. I then got upset and she transferred my call back to the Call Center without asking me to do so first. I called back and got through to Marie Barnard again and i asked her why she hung up on me she denied doing so and when i requested to speak to her supervisor she informed me that she could not give me his name. All i want is for someone at FNB to send me my documents so i can start working. Hoping that this is not too much to ask as i have done. """