MS
Masedi S

1 reviews | Active since Nov 2016

22 Nov 2016, 07:47

Company dishonesty

<p>Fnb debited my savings Acc to pay my outstanding arreas without my concern. How can such a big company treat their clients like this, I feel is lack of intergrity & their don't put their client first.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Nov 2016, 09:46
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)