MS
Masedi S

1 reviews | Active since Nov 2016

26 Nov 2016, 09:24

Company dishonesty

<p>Still complaining about the above mantioned company, this bank can really ***** their clients over & over, laid a complain on hellopeter about Fnb, about them double charging me on my account. Just realized it happened again after I spoke to 1 of their consultants who gave me assurity that this won't happen again, to my surprise it happened again this time the deducted full installment of R851.84 twice & R283.4. So much for customer service, deducting the money that I never agreed to, even after I spoke to them & they gave me assurity that it won't happen again </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2016, 10:15
Official

Good day Mr. Masedi12663

Thank you for sending us your mail regarding your debit order matter. Kindly note that we have escalated your matter once more to be reviewed and for you Sir to receive further feedback in this regard.

You will receive feedback in due course.

Thanks Regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***