NV
Naas V

1 reviews | Active since Feb 2013

28 Feb 2019, 09:19

Communication within FNB sucks.

Is there a communication problem in FNB? I have stated more than once before on this platform that I need a competent manager to investigate my FNB Card interest rate. Talking about profiles is wasting my time. I need much better than 20.75%. Also, I need much better client service than I have received since 4 February! Wake up!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Feb 2019, 12:19
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)