NV
Naas V
1 reviews | Active since Feb 2013
28 Feb 2019, 09:19
Communication within FNB sucks.
Is there a communication problem in FNB? I have stated more than once before on this platform that I need a competent manager to investigate my FNB Card interest rate. Talking about profiles is wasting my time. I need much better than 20.75%. Also, I need much better client service than I have received since 4 February! Wake up!
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
28 Feb 2019, 12:19Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply28 Feb 2019, 12:19
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
