Communication for account ***

After numerous complaints - email and telephone calls to FNB I am still receiving emails informing me of Mr Van Vuuren's outstanding debt.. I am a FNB customer and it makes me very nervous that I am receiving other clients' communication - previous communication contained his ID number and account details. This time round it is the account number only. What more must I do to have my information removed from this client's account. I called the call centre number this morning and came through to a Leah or Linah - not sure because the mumbled in the phone. I gave her the client's account number and asked her to remove my details from this account. I was told I phoned the wrong number. I told her this was the number on the communication and she needs to transfer me. In a very professional manner she cut the call. I am seriously considering closing my accounts with FNB if this is how they deal with their clients. Totally unacceptable.