Communication and ***** Case not being attended to

To whom it may concern,<br> These issues as you put are actually very grave issues as the complaint form was filled in with and whilst your consultant was on-line via telephone with my-self and the relevant details for the forms were completed as per that person an employee of FNB on-line request and advi*****t I even queried the way in which the forms were completed and I was assured that the way they needed to be completed was correct !!!<br> For one I am not a ***** please do not treat me like one secondly this complaint was also lodged with my business manager in Boksburg(North Rand Road Branch)both telephonically for speed and also via e-mail ! The full extent of the issue at hand was discussed and understood wholly by all parties including the representative of on-line banking as there were telephonic discussion and the sense of URGENCY was reiterated on many occasions !!! It boils down to the system of FNB and FNB ***** being fraught with inconsistencies and inabilities to actually properly address the cases of ***** as with all investigations and critical issues of crime time is of the utmost importance at all times the \GOLDEN HOUR"is the most important time ! 4 months and wait"""