1 reviews | Active since Sept 2010
COMMUNICATE DONT IRRITATE
<p>After receiving numerous impersonal sms messages re FICA info, I tried calling FNB - gave UP.</p> <p>Emailed FNB asking for a list of requirements.</p> <p> </p> <p>Reply was:</p> <p>Good day</p> <p> </p> <p>Thank you for your correspondence</p> <p> </p> <p>In order for us to action your request we will require you to provide us with your business name and account number.</p> <p> </p> <p>Regards</p> <p> </p> <p>I responded with info - NO RESPONSE.</p> <p> </p> <p>NOW I AM RECEIVING THE SMS Messages AGAIN</p> <p> </p> <p>You have my contact info, you have ALL of my banking info. Why can you not be professional and COMPETENT????</p> <p> </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
