Common, Uneducated Bank from South Africa

The bank with the least experienced customer service, support. Sending letters through attorneys stating " It has come to our attention that your account is significantly overdue" for a day-to-day overdraft account. The value of income during the month was 3 times the overdraft value and then we received this common letters and stated afterwards. "Should you be unable to make a one-time payment, our client is willing to consider a repayment plan extending over 12 months to settle the full amount, excluding interest and fees" It seems as if the FNB staff is un-educated, tasks needs to be done and did not reach it so let's go for the small business's, Note double letter double bank charges.