Committing ***** over a ***** Case

My name is Maggie Xezile, Id : ***. I have a Business account with FNB. On 13 February 2026, I went to Phalaborwa and made a deposit of R20 000 to a *****ulent Capitec account, I discover that the transection was *****. Luckily I did not make pay immediately. I then call FNB immediately to stop the transection on that day. The case number at FNB is ***. The Lady with the name of Linda Pule send me Indemnity form and I also open case with police with the case number CAS 213/3/2026. Since 13 February 2026 until today 20 May 2026 the money has not return to my business account. I did not make pay immediately on that day, which means the money is sitting with FNB and I reported in time. Why FNB is taking more than 3 months holding R20 000 and yet I reported this case in time? Is FNB *****ulent Bank? Maybe I should go to social media to report this. The money is still with them. I made calls and written emails to request my money without any luck