KK
Kingsley K

1 reviews | Active since Apr 2015

07 Jun 2015, 21:41

Commendation of Leon Naidoo

I'm writing this to commend the service from Leon Naidoo from the Braamfontein branch.<br> <br> I have a business account with FNB and got terrible treatment during the KYC process. My account was frozen unfairly and it was impossible trying to navigate the bank's rules to get this issue sorted. Throughout this process Leon was a great help. Though the bank's design of the KYC process dis-empowered their business managers meaning he didn't actually have any information or power in the process, he was extremely patient and helpful throughout. He is the only reason I still bank with FNB and I would really like to commend him for his excellent work.<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2015, 08:40
Official
Hello MzansiMaasai,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)