Commendable service

<p>I called the FNB ***** line on 16 June 2017 after seeing ********** transactions on my account. I was assisted by a very helpful gentleman called Linda Tsengiwe. He logged my query and explained what will happen and when. Because he was knocking off and was not working the next day, he assured me that he will send an email to his team leader and the investigation unit, someone will contact me on saturday 17 june 2017. Unfortunately that call never came through. Linda gave me a courtesy call on 19 June to check if I have been contacted...Cut the story short, he made several calls to his colleagues to sort this out. He further educated me about how ********** activities are done and how I can protect myself from these.I'm pleased to say my funds have been refunded and he managed to restore my trust kwa FNB...Linda Tsengiwe you are simply the the best!!</p>