HS
Henny S

1 reviews | Active since Jan 2019

09 Jan 2019, 13:48

Collections department

I am trying to get hold of someone in the collection division. I was on hold on my cellphone for 37min before my airtime ran out.

I left numerous messages yet nobody has bothered to call me back. Clearly they do not want my money ????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jan 2019, 14:57
Official
Good Day Mr. Schlebusch,

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)