HS
Hendrik S
1 reviews | Active since Nov 2010
20 Dec 2020, 12:40
Clueless staff (Kurt at FNB call centre)
terrible experience trying to communicate with FNB staff over their FNB app.
chat to Kurt for 2 minutes = get dsconnected chet to someone else (who also has no clue) - and get disconnected.
FNB, your app is **** when trying to communiate wth FNB staff.
It disconnects me without ever getting an answer from anyone.
Helpful (0)
Replies (2)0
Replies (2)HS
Hendrik S's updateReviewer Update
21 Dec 2020, 11:08First National Bank still clueless.
they've now logged a "formal complaint" - I don't know where... with someone granny?
nobody's contacted me.
I am still stuck in Europe with no way to access online banking.
&%%$&^*(U *****s.
they've now logged a "formal complaint" - I don't know where... with someone granny?
nobody's contacted me.
I am still stuck in Europe with no way to access online banking.
&%%$&^*(U *****s.
HS
Hendrik S's update21 Dec 2020, 11:08
Reviewer Update
First National Bank still clueless.
they've now logged a "formal complaint" - I don't know where... with someone granny?
nobody's contacted me.
I am still stuck in Europe with no way to access online banking.
&%%$&^*(U *****s.
they've now logged a "formal complaint" - I don't know where... with someone granny?
nobody's contacted me.
I am still stuck in Europe with no way to access online banking.
&%%$&^*(U *****s.
HS
Hendrik S's updateReviewer Update
21 Dec 2020, 11:10I've now logged three complaints on the FNB website.
It seems everyone who reads the FNB complaints only have 2 brain cells.
One brain cell for identifying a possible issue and another braincell for reporting it.
But sadly FNB allocated zero braincells to RESOLVE THE ISSUES.
unbelievable.
It seems everyone who reads the FNB complaints only have 2 brain cells.
One brain cell for identifying a possible issue and another braincell for reporting it.
But sadly FNB allocated zero braincells to RESOLVE THE ISSUES.
unbelievable.
HS
Hendrik S's update21 Dec 2020, 11:10
Reviewer Update
I've now logged three complaints on the FNB website.
It seems everyone who reads the FNB complaints only have 2 brain cells.
One brain cell for identifying a possible issue and another braincell for reporting it.
But sadly FNB allocated zero braincells to RESOLVE THE ISSUES.
unbelievable.
It seems everyone who reads the FNB complaints only have 2 brain cells.
One brain cell for identifying a possible issue and another braincell for reporting it.
But sadly FNB allocated zero braincells to RESOLVE THE ISSUES.
unbelievable.