MN
Mpho N

1 reviews | Active since Jun 2016

15 Jun 2016, 14:44

Clueless Consultants

<p>i went to FNB Karaglen in april to open a business account, my account is on hold and NO1 can help me. ive been going there for the past 2 months to get them to activate my account but everytime i go there seems to be problems with 1 document that i signed and everytime i sign the same document. they always say i should wait for 48hrs and it will be cleared...its the 15th now and nothing has happened. today i was **** to, the consultant said the hold has been lifted but only to find out that i STILL CANT USE MY ACC. This kind of service is disgusting as i really need to use the funds in my acc today.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Jun 2016, 08:49
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 943208.

Regards

Complaints Resolution

Melinda Duvenhage

Email address: **********