LS
Leon S
1 reviews | Active since Aug 2012
30 Jul 2019, 12:58
Clueless and and useless.
FNB must have the worst customer service call centre in South Africa. When you try phone you are put on hold for 15 minutes and the shoved to another person who has absolutely no idea what one is talking about. I had a credit card account which was handed over to the inept Barrett and Associates who have absolutely no clue. I made arrangement with the FNB Card division to reduce my account and nobody knows what I am talking about. It is really F*&^% up of a bank Cant wait to close my account totally useless.
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Jul 2019, 13:35Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Jul 2019, 13:35
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***