CLOSURE OF ACCOUNT WITHOUT NOTIFICATION

I have a bank account for my 9 year old son which is regularly used. This account is linked to my bank account and was opened telephonically. For the first time since opening the account it was not used in a few months and his account was closed with no notification whatsoever.<br> <br> I have phoned FNB and spoken to SIX different people as well as the complaints department but no-one is willing to correct this for me unless I go into a branch. Why must I go into the branch and resubmit all the documents I have already given to them previously when this was done with no consideration for their client on their side. If I had at least been notified I would of been able to transfer funds to my sons account to keep it opened. Furthermore 30 days of inactivity is ridiculous for a child's account. My son is now expecting some money and is unable to receive it because of FNB's lack of client service and concern.<br> <br> I am absolutely disgusted at the service received by FNB today.<br> <br>