OV
Olga V

1 reviews | Active since Jul 2014

30 Jul 2017, 22:44

Closing premier cheque account

<p>I have tried for many weeks now to close my premier cheque account, to no avail. I have had to go into the bank 2 x times already with the banker promising me everytime that it will be done, but it is still not done. I have had to pay in twice for service fees accumulated on this account because FNB is unable to close the account. I have had it with FNB - I will not pay in any more service fees because of their poor service. I will not refer anyone to become an FNB client with the poor service that I have received. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2017, 10:27
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***