1 reviews | Active since Sept 2018
closing of credit card account taking to long
Closing of Credit card account not being done. i requested my credit card account to be closed 7 working days ago and this is still not done. struggling to get anyone to assist and always being told someone will contact me and no one does.
why does closing an account take so long and what do i need to do to close this account.
very frustrating.
Good Day Fernando Barao ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Fernando Barao ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***