SW
Sean W

1 reviews | Active since May 2015

13 May 2015, 16:11

Closing of Account from overseas

I have been living in the UK for 5 years. I have been trying to close my account online, but FNB will only allow this in-branch. I have not been home for 4 years, and do not intend in the short-medium term.<br> <br> Additionally, bank charges have brought my account into negative (around R121 now), and I am still unable to close this account while bank charges keep adding up.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2015, 08:42
Official
Hello SWW,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 683205.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
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