MK
Martin K

1 reviews | Active since Feb 2013

28 May 2015, 12:46

Closing my account without notification!

I only learned on the 27th of May 2015, while trying to transact that FNB cheque my card was not working, and on further enquiry within the FNB's Carlswald branch, I was told that my account had been closed 'as I was not transacting enough'. Now, to add insult to injury- the consultants are saying i must re apply. What nonsense is that? Your inconsiderate actions have greatly inconvenienced me.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 May 2015, 13:17
Official
Hello Mufaro@06,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 692647 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)