MK
Martin K
1 reviews | Active since Feb 2013
28 May 2015, 12:46
Closing my account without notification!
I only learned on the 27th of May 2015, while trying to transact that FNB cheque my card was not working, and on further enquiry within the FNB's Carlswald branch, I was told that my account had been closed 'as I was not transacting enough'. Now, to add insult to injury- the consultants are saying i must re apply. What nonsense is that? Your inconsiderate actions have greatly inconvenienced me.
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
28 May 2015, 13:17Hello Mufaro@06,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 692647 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 692647 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply28 May 2015, 13:17
Official
Hello Mufaro@06,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 692647 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 692647 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
