1 reviews | Active since Sept 2017
Closing FNB account
I have attempted to close my FNB accounts, but have been rudely told it is impossible.
Hi,
Can you please assist me with closing my FNB accounts.
I have contacted a number of call center numbers 2 of them rudely said I cant close it the 3rd was at least friendly but still adamant that they cannot close the account.
We are no longer in South Africa, and we are unable to visit a FNB branch
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this to our attention.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
The complaint reference number is ***NF.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this to our attention.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
The complaint reference number is ***NF.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one