cK
cathrine K

1 reviews | Active since Feb 2012

12 Jun 2017, 13:19

closing fnb account

<p>am trying to close an account with fnb which cannot afford the charges,they r telling me fifferent stories the latest story which is a 90c sms,so i cant close the account yet because of the 90 cent i will have to wait untill the 31 ofvthis month because of the sms,by the end of the month i will have pay 100 forvthe account n unpaid debit orders fees,is this fare pls help me,i need the account closed pls*</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jun 2017, 13:45
Official

Good Day

I have logged a formal complaint on your behalf to Branch Banking .Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)

cK
cathrine K's update12 Jun 2017, 14:12
Reviewer Update

please, thank you