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jarrod A

1 reviews | Active since Apr 2015

14 Oct 2019, 19:35

Closing chq acc request fnb gold

Poor service logged complaint ref *** req logged 25 sep for good standing up to date acc with no uncleared debits but been told cause i dont have premier acc i cant close this on phone only at bramch which i work 6 days a work cant comply witb this request but no help from call cenyre or complaints i logged Manager refuses to take calls at call centre supports centres poor help

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Oct 2019, 12:08
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

 Hello Peter Complaints Team 

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