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Ntsoaki R

1 reviews | Active since Oct 2016

21 Aug 2019, 14:09

Closing an account is taking forever

Till this day I'm still waiting for a response since Yolanda called me weeks back. I've trying to close an account since 2016 till today, but I the branches are not getting it right. The bank charges have now accumulated to R10K

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Aug 2019, 15:44
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

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