1 reviews | Active since Sept 2016
CLOSING ACCOUNTS / INTERNET PROFILE
<p>Struggle to get my last son WP Maree Smart spend Loan account ( ********** 23) closed. So many agents phone me and say this will be closed but still show open on his Intenet Profile</p> <p> </p> <p>Also still the internet profile is open to logged in</p> <p> </p> <p>My son pass away on 26 October 2016</p> <p> </p> <p>When will FNB wake up and smell the roses to do there job to just simply closed his account and internet profile, every time I must go and rate FNB as terrible !!!!!</p>
Good day Mr. mareepm
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. mareepm
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Agent phone last week to inform they will pay out the credit amount of R480.00 but still nothing have been done
Still await for FNB that make empty promises to there customers
Agent phone last week to inform they will pay out the credit amount of R480.00 but still nothing have been done
Still await for FNB that make empty promises to there customers
An FNB Agent phone me back almost two weeks to inform me that the Loan department must pay out a amount of almost R480.00 up to date no money was transfer. Please investigate what the hold up is and provide feedback to me
My son ID is ********** 033082
My contact number is ********** Petro Maree
An FNB Agent phone me back almost two weeks to inform me that the Loan department must pay out a amount of almost R480.00 up to date no money was transfer. Please investigate what the hold up is and provide feedback to me
My son ID is ********** 033082
My contact number is ********** Petro Maree
Really FNB why can this not been resolved. How many times must I report you on Hallo Peter for bad customer services
Really FNB why can this not been resolved. How many times must I report you on Hallo Peter for bad customer services