Closing accounts
<p>I have moved bank, and have been trying to close my accounts since the 14 March 2017, my accounts is now in arrears (bank fees) since this request has been submitted and still my accounts have not been closed, I have ********** numerous emails to close my accounts and still there has been no action. I was under dept. review and for a year now have been off it, FNB did not want to remove my risk factor, that is why I changed banks and now I can't close my accounts. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good day,
Daffnie Govender, thank you for your reply, it has been a week now and still not all my accounts has not been closed, only one has been closed so far there is still 3 account that need to be closed, I have paid the fees so that my balance is 0 again, please make sure this account are closed asap.
Kind Regards,
André Barnard
Good day,
Daffnie Govender, thank you for your reply, it has been a week now and still not all my accounts has not been closed, only one has been closed so far there is still 3 account that need to be closed, I have paid the fees so that my balance is 0 again, please make sure this account are closed asap.
Kind Regards,
André Barnard