1 reviews | Active since Nov 2016
CLOSING ACCOUNT PROCEDURE
<p>I HAVE HAD ENOUGH OF FNB AND I DECIDED TO CLOSE MY ACCOUNT TODAY. I WENT TO THE NEAREST FNB BRANCH ONLY TO BE TOLD I CANT CLOSE MY ACCOUNT AT THAT BRANCH I HAVE TO GO TO THE BRANCH I OPENED THE ACCOUNT. I LIVE IN KEMPTON PARK AND OPENED MY ACCOUNT IN RUSTENBURG. THE HUSTLE OF GOING TO RUSTENBURG FOR ME TO JUST CLOSE MY ACCOUNT IS DOWNRIGHT RIDICULOUS. I SHOULD BE ABLE TO ACCESS ANY BANK SERVICE AT ANY BRANCH. WHY COMPLICATE AND INCONVINIENCE A CUSTOMER LIKE THAT. #SWITCHFROMFNB</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)