1 reviews | Active since Dec 2012
Closing Account IMPOSSIBILITIES
I am currently out of the country and will be for the foreseeable future...
All I want to do is to close my FNB Chequing Account - but I obviously cannot go into the branch, being 6000km away!!!
I have sent numerous queries via the web 'contact us' link - to no avail. SURELY there is a way in this modern day and age, that I am able to close my account digitally - via email or cellphone app.
In the meantime I am of course getting charged EXORBITANT bank charges for an inactive account - I honestly would have thought that having a large balance would count in my favour... Apparently not.
NOT impressed with the service - nor the bank!
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is ***NF.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is ***NF.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)