dD
dutoitbianca D
1 reviews | Active since Apr 2017
16 Oct 2019, 10:33
CLOSING ACCOUNT
Very poor service, went to our branch to close my account. They cannot close my account, because I have a R1.35 fee outstanding, they also do not want to deduct this amount from my Balance(still have enough money in the account)
All I want is my account to be closed! That is it!
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Oct 2019, 11:12Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply16 Oct 2019, 11:12
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***