CS
Cobus S

1 reviews | Active since Mar 2015

05 Mar 2017, 15:56

Closing account

<p>I sent a mail on 23/02/2017 to close my Petrol card account. I did not receive any feedback except for the new statement with an additional R45 admin fee. Please close the account.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Mar 2017, 09:47
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

tel number: *** (option one)