DM
Dennis M

1 reviews | Active since Jun 2017

06 Mar 2018, 21:41

Closing Account

I’ve been trying to close my account with FNB, and still didn’t get any feedback and it has been more than 2 weeks now with no help. I paid off my revolving credit but still hasn’t cleared. I’m so disappointed. Now I have to pay bank charges that could have been avoided. :-(

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Mar 2018, 09:18
Official

Hello
Dee4real001

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

Please be advised you are required to visit your nearest branch as you will be required to sign for the closure as well as receive any cash left over from the account.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***