1 reviews | Active since Oct 2016

15 Dec 2017, 11:48

CLOSING ACCOUNT

i visited tsakane Mall sometimes last month during the month and requested that my savings account to be closed so i will be left with the cheque account. come month end the account is still active and was charged for service fee which im not going to pay and this month again i will be billed the charge fee as the account is not closed.. can the account be closed please..

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Dec 2017, 12:04
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)