1 reviews | Active since Nov 2016
Closed my account due to very bad experience...
<p>The credit card applications department took over 4 weeks to process my application for a credit card. This still has been finalised as I cancelled my account and application before all was done...</p> <p>I had a bad experience recently when I bought a home with rising damp issues that was not disclosed to me at the time that I made the offer to purchase.</p> <p>This cost me a lot of money to cancel the deal in lawyer costs, moving costs (twice) as I relocated to this area and moved back again... I also quite my job and found a new job in the new town which I had to do again after cancelling the purchase.</p> <p>All of this ate away at my savings. I am a real estate agent which means I get my commission 3 months after a sale.</p> <p>I app**** for a credit card to see me through for 3 months until a receive my first commission and have been compensated for my expenses to cancel the purchase of the house.</p> <p>All this put me in some financial difficulty but luckily ABSA was able to help me quickly and easily.</p> <p>I will never consider to make use of any of FNB's services again and will tell all that asks of my experience with FNB...</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
