NM
Ntokozo M
1 reviews | Active since May 2013
17 Sept 2015, 10:34
Closed bank account
Hello Peter,<br> <br> please assist ,I had a bank servings account with FNB.<br> <br> the I no longer used the account ,but because of the amount that was outstanding on my account I was handed over to legal collects.<br> <br> they contacted me to pay the amount with was outstanding on my loan. I paid the amount requested the account to be closed.<br> <br> but I have received another statement with service charges for account that I requested to be closed long time ago and not using the account anymore.<br> <br> Regards,<br> NG Masango
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Replies (1)FNB (First National Bank)'s replyOfficial
17 Sept 2015, 10:57Hello Ntokozo90,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Points of Presence who will provide you with feedback.
The reference number is 761627.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Points of Presence who will provide you with feedback.
The reference number is 761627.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply17 Sept 2015, 10:57
Official
Hello Ntokozo90,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Points of Presence who will provide you with feedback.
The reference number is 761627.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Points of Presence who will provide you with feedback.
The reference number is 761627.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
