1 reviews | Active since Jul 2017
Closed accout with money in
I have been to FNB bank 5 times already about the same issue. They have closed an old account of mine that is still linked on my current account but it still has money in it. I have asked them everytime to please close that account and transfer the money into the account that i am using now but they do not come back to me and every time i go to the bank i have to go through the whole damn process over again. This is not funny anymore!!! Who do i need to contact for this to be resolved
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)