1 reviews | Active since Jun 2014
CLOSED ACCOUNT - NO NOTIFICATION
I am really disappointed in FNB. I have been on maternity leave for 3 months and as we all know UIF takes far longer than that to obtain in SA...I got my first salary after going back to work only to look on my banking app and there was no account showing. after the first call to FNB I was advised they have closed the account and I will have to re-open one. After my second call to FNB I was advised to go to the nearest branch and they could re-instate my account as it was inactive. I get to the branch and they tell me I have to open a whole new account. Needless to say, my UIF will now take another 4 months to be processed as I now need to change my bank account and I was told it takes 5-7 working days for my salary to go back to my company. All this with absolutely NO NOTIFCATION of account closure....WOW FNB...what a way to treat your clients.
