Close my FNB account as I have told you to do and stop *****ing my money for nothing

Close my bank account like I have asked you to do since the 1st of July, I phoned again on the 30th of July, and again on the 7th of Aug, and again on the 11th of September !! Does FNB expect me to pay them R 620 bank fees every month for the rest of my life for a account with no overdraft, which I do not use at all !! Apparently when you have a Private Wealth account it comes with a personal banker, this is just to sound fancy, as you do not have such a person, even when you pay R 620 per month just for account fees, even when you do not use the account anymore. Since 2018, when I phone or email my apparent personal baker, if you are lucky enough to get hold of them, they tell you to phone the service suit, if you phone them, they tell you to phone your personal banker. None knows how to resolve any issue that you have. I went through the trouble to phone and get my account closed more than once now, I already stated my reasons. 1. Ridiculous banking fees 2. No service. The first consultant said that someone from FNB will phone me, I told her that there would be no need as I already gave her all the information and reasons, just close the account. I will never know when it is someone from FNB phoning, as I get about 15 (087) spam calls a day, must I answer all of them every day in the hope that someone is from FNB so that I can tell them the same story that I have just told you ? Close my account with immediate effect *** !!! Do not phone me, do not ask my reasons (I have given my reasons more than once), and reverse the bank fees that you keep taking from my account for a account that I do not use and have been trying to close since July. My next route would be to also place my story since 2018 on facebook on how helpfull FNB has been through the years