JV
Jaco V
1 reviews | Active since Jun 2015
30 May 2019, 10:26
Close my current account
I have an open request to close my current account. It has been more than a week now and I have told them I am out of the country and unable to go to a branch. I sent through paperwork I had on me that was requested and no feedback to date. The account has now incurred fees that I will not pay. Why is it so difficult to just close the account????
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 May 2019, 12:57Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 May 2019, 12:57
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards,
Hello Peter Complaints Team
***