close FNB middelburg mall

FNB Middelburg Mall should be closed down they offer no service at all and can never assisst you it is a disgrace for a bank to be put in a mall but cannot help you. I was one person left in the que when the enquiries lady puts up her board that she is closed after waiting 20 minutes in that line only 2 be told I must sit in the next que with 7 people in front of me just for a statement! This happens all the time enquiries can never assisst! This branch is useless and should rather be closed!