1 reviews | Active since Nov 2017
close account
fnb laudium bad attitude from bank manager been their on several occasions to close account first problem cannot close account at Laudium branch then I phoned and enquired about this then they said no they must close it at Laudium then I went back to Laudium branch saying please help me to close account gave me a ticket to wait for about an hour and I said no you must help me immediately because your we wrong refusing to close it the first time told me sorry cannot help me was their again today and again made me wait for over half an hour so I left still wanting to close account please help
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)