kM
kgaugelo M

1 reviews | Active since Sept 2011

13 Jul 2017, 10:30

Close Account

<p>I have travelled thru to different FNB branches I want to close my account I want to close she my account please can someone please help me close my account cause I'm going to end up paying for back charges that I have incurred when I'm not even using the account </p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2017, 11:09
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

kM
kgaugelo M's update14 Jul 2017, 15:29
Reviewer Update

The wrong account was closed

FNB (First National Bank)
FNB (First National Bank)'s reply14 Jul 2017, 15:43
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)