CLIENTS REQUESTS ARE BEING IGNORED

Item: FNB (First National Bank)
Rating: 2
Author: Donald S

I went to the bank to reverse an un authorized amount on my account yesterday, and still same has not been done, I went to the Centurion brunch spoke to a lady that promised it will be done immediately, clearly I'm taken for granted as I need the amount to pay my accounts, <br> <br> Please respond to my query, your service is really frustrating to say the least nxa<br>

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Replies (1)

FNB (First National Bank)'s replyOfficial

25 Feb 2015, 13:17

Hello sambod@ ,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 632131.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply25 Feb 2015, 13:17

Official