Client's are of no value to FNB

Item: FNB (First National Bank)
Rating: 1
Author: Antoinette S

If ever there was a bank who do not value their client's it is FNB How long does it take to close an account? I am still waiting. Are people not working there? Or do they not know how to diarise their follow ups? So the client must do all the work before anyone wakes up. Is it hard to send an email to update a client? Oh i forgot people are not working there and following through on their promise to the client

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

30 May 2019, 14:45

Good Day,

We would like to sincerely apologize for all the inconvenience caused.

A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.

Kind Regards,

Hello Peter Complaints Team

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FNB (First National Bank)'s reply30 May 2019, 14:45

Official

Good Day,

We would like to sincerely apologize for all the inconvenience caused.

A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.

Kind Regards,

Hello Peter Complaints Team

***