Clients are a joke to them!!!!

This is bordering on the most atrocious behaviour I have seen from a bank, this is complaint no.8 in regards to case I reported several months back and now I am being fed further BS and they continue to tarnish my credit score!

FNB you need to get your act together, my account is now -R4500 and continues to further decline because as per the response I received today from a consultant we didn't even address how the events that took place got us here.

I am not even sure what further to say because the incompetency of your staff is not even shocking anymore and it shows with each action taken in this case. I am now continuously being drawn to HelloPeter to have my voice heard because calling and trying to find out sends me on the wildest of chases.

I hope I need not return to post complaint no.9 because I clearly see a pattern of useless customer service!!!