Client Negligence by FNB

<p>The worst experience EVER! I am an FNB client, have been logging grievencies about the online banking that has been giving me problems from February and to date, no response! To top it off, i lost my fnb connect contract phone and sim in February, logged 2 queries regarding having the contract benefits transferred to my prepaid number, to dat, no response! FNB should not have the option to lodge messages on their website if they are so neglectful to the portal! I am disgusted at this and heavily considering moving to another bank that means what it says when it offers convenient banking!</p>