1 reviews | Active since Mar 2009
Client Left in Mid-Air
I have been with FNB since leaving school with a very long track record. I am with FNB Wealth in Pretoria and I have had two \very good\" private bankers.<br> At present my PB has left to another department within FNB.<br> I now speak to an \"assistant\" of some sort....With NO PERS BANKER.<br> <br> I am currently selling a property in KZN and thus \"Shrinking\" my structured facility.<br> I have now completed more paperwork than EVER before even when applying for large faciliries.<br> Plus there is some person who is meeting me later today regarding this facility which will become smaller.<br> <br> What is going on here and why do I not have an appointed personal banker who can assist with questions or queries.<br> <br> I am not happy with the manner in which I am treated as a long standing client<br> <br> Regards"
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 865198.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 865198.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
